Privacy Policy Statement

Protecting your personal data and privacy is a top priority for Folixarume. This policy outlines how we collect, use, and safeguard your information when you engage with our services in Canada.

Information We Collect

We collect limited data needed to provide tailored support and manage your experience on our platform.

• Personal details such as your name, email address, and phone number to facilitate communication and service delivery.
• Usage information, including interaction data, device type, and access timestamps for quality improvement.
• Feedback or support requests you submit for personalized assistance and enhanced service.
• Technical details such as browser type and operating system, which help optimize our digital environment.

How We Use Data

We respect your privacy. Collected information is used exclusively to improve and provide meaningful service.

• To respond to inquiries, deliver support, and process requests according to your needs.
• To customize your experience through ongoing improvements that align with your preferences.
• For administrative, analytics, and security purposes that protect both you and the business.
• To comply with Canadian legal requirements and ensure our operations remain transparent.

Legal Basis for Processing

Our data processing practices comply with all relevant Canadian privacy regulations.

We obtain your consent at data collection, process information when necessary for service delivery, and adhere to applicable laws regarding your privacy rights and data protection.

Data Sharing

Your personal data is never sold. Sharing is limited and always in line with regulatory standards.

• We may share necessary details with trusted service providers solely to deliver or improve our offerings.
• Data may be disclosed if required by law or to protect against fraudulent or illegal activity.
• Aggregate information may be used for analytics, which does not identify individuals and maintains your anonymity.

Data Security

We employ industry-standard security measures to protect your personal data from loss, misuse, or unauthorized access. Only authorized personnel can view sensitive information, and regular reviews are conducted to ensure safeguards remain effective. Users are encouraged to use strong passwords and update them regularly.

Your Rights

You are entitled to review, update, or request deletion of your personal data at any time.

• Request access to any personal information we hold about you at Folixarume.
• Correct incomplete or inaccurate data related to your profile or usage records.
• Request erasure of your data when there is no lawful basis for retention.
• Withdraw consent at any time, affecting future data processing activities.

Cookies and Tracking

Cookies help us enhance your site experience, remember your preferences, and analyze platform performance. For full details, visit our cookie policy page linked below.

See Cookie Policy See Cookie Policy

Contact

Questions or concerns about your privacy? Please reach out using the information below, and we’ll respond promptly.

Policy Changes and Updates

We may periodically update this policy as regulations evolve. Changes will be posted here with their respective effective date.